Striving to Provide Value to the Canadian Pro Audio Industry

Shipping and Returns

                                                                      FedEx Ground

Shipping Information

Prior to purchase, shipping cost can be estimated by adding product to the shopping cart, then selecting the Shipping Estimate icon on the shopping cart page. If not already logged in, you will be asked for your location including province and postal code. We only offer shipping via FedEx Ground. Alternate shipping arrangements can be made under special circumstances.

In-stock items will be processed and shipped within 2 business days. SPL Pro Audio can provide transit time estimates but does not guarantee them. 

Return Policy

All returns must be pre-authorized before they are shipped. Please contact us by email at sales@splproaudio.com stating the reason for the return. Return shipping is the responsibility of the original purchaser. A 15% re-stocking fee and original shipping charges are retained by SPL Pro Audio for returned product. If a return is required due to an error on our part, SPL Pro Audio will cover the return and re-send shipping charges, and will waive the re-stocking fee. Unwanted items must be returned within 14 days of original receipt. After 14 days has elapsed, only defective product within the warranty period will be considered for return.

Product Warranty

All of our products are guaranteed to be free from manufacturers' defects for a minimum of 3 years. Some products are guaranteed for 5 years. Within each product page on the website, you will find a link which reads, `For Detailed Information, please Click Here'. Within that link, you will find a more detailed description and specification of the product, including the applicable warranty period. The purchaser is reponsible for shipping charges relating to any returned product within or outside of the warranty period.

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